Malaysia, Vietnam, etc., if your country is not in our shipment within the country, please contact us,
we will further consult the logistics company, thank you!
For EU countries: 8--12 Working days (usually shipped by UPS / DPD);
For The United States, Canada: 8--12 Working days (usually shipped by UPS / Fedex / DPD);
For Switzerland, Norway: 8--12 Working days (usually shipped by UPS / DPD);
For Russian: 20--28 working days (usually shipped by CDEK)
For New Zealand, Australia: 10-18 working days (shipped by Special Line）
For Japan, Korea, Singapore, Taiwan, Thailand, Malaysia, Vietnam, : 5-7 working days (shipped by Special Line)
In special circumstances, the logistics method sometimes will change, thank you!
For EU countries, The United States, Japan, Thailand, Malaysia, Vietnam, Russian: Free Taxes,
You do not need to pay any customs duties；
For Australia: Free Taxes (The product must below 1000 A$);
For Canada: Free Taxes (The product must below 20KG);
For New Zealand, Switzerland, Norway,Taiwan, Singapore, Korea: You need to pay a certain taxes,
But we will declare a reasonable low value to help buyer reduce it;
We provide a guarantee for manufacturing faults/defects of 12 months.
This warranty does not cover negligence or misuse of the battery.
This warranty does not cover damage to the product caused by accidental submerging of the
battery in any body of water (lake, stream, pond, or the ocean), leaving the battery exposed
in the rain, overcurrent situations during either charging or discharging of the battery,
abuse, neglect, improper use, unauthorized modification or tampering, improper
normal wear and tear, disposal in a fire, freezing, theft, accidental damage, or other forms of
All products are checked for quality before being shipped out. If you purchased any items
which appear to have a problem, please contact us. In most cases we are able to sort out the
problem by providing technical support, without your sending anything back.
We also warrant all other complimentary products (inverters, converters, chargers etc)
we sell are free from defect for 30 days from the date of purchase.
After that time it is the responsibility of our manufacturing partners and a standard
manufacturer’s warranty applies (1 year from date of purchase, unless otherwise stated by the
We live in a hilly section of PA and the battery will definitely provide the power I need. Thank you for selling a fine product.
This battery performs very well and has lots of power. The customer service is also very responsive with any questions you may have.
I highly recommend this battery pack for many reasons. Price, capacity, ease of installation, longevity of power and performance of battery. On a tantum bike I achieved speed of 25 mph and battery lasted for over 22 miles with little pedal assist.
Mark D. Farrin
first off i only have a couple hundred miles on this battery, so far i like a lot it has the power and response i need��
Delivery speed is fast, only 10 days to the United States, thank you!
Good communication, good battery, good seller, I recommend!
Received within 12 days to UK, well packed. Very happy , thanks.
Build a really fun off road bike and used this battery with a 48v hub. I really like it.I recommend
The seller is well done! Until I checked the battery. She came in the terrible month with sdecom. Responsive, sent a new body, as the arrived was cracked!
full capacity, powerful,I recommend!
The seller's service attitude is very good, and good battery, thank you!
Very nice product, battery + charger perfect value for money
Delivery to voronezh for 23 days, the packaging is very reliable, everything works, charging in the kit, i'm very satisfied)
After installation I had taken a ride and was pleasantly surprised at the power on the road and up hills.i like it!
Great customer support, very responsive and answered my questions quickly.
Fast shipping, well packed. Nice battery, 200 miles ridden so far. Wish they used an XT60 connector but that's the only small issue.
I forgot, so bad on my part. But don't forget to message them and let them know if you want a different plug. Besides that great product and quality is better in person than in the images.
nice and quick shiping
FERRO FABRICATORS.INC ZIGGY
Received on time, good product. I recommend. +++
Quick delivery and just what I needed to get my e bike going