Welcome to the BOOANT Help Center

At BOOANT, we're committed to delivering top - notch customer support and solutions. Below, you'll find a collection of frequently asked questions (FAQs) and service guidelines. This information will help you gain a better understanding of our products and services, ensuring a seamless experience with BOOANT.

Frequently Asked Questions (FAQs)

Product Purchase and Logistics

Q1: Where can I buy BOOANT products?
A1: You can purchase BOOANT products on our official online store. 

Q2: What can you tell me about logistics and delivery times?
A2: Once an order is placed, our team will produce and test the products within 7 - 10 working days. The exact delivery times depend on the destination country. For detailed shipping schedules, please check our shipping information page.

Return and Exchange Policy

Q3: How do I request a refund or exchange if I receive the wrong item?
A3: If you receive an incorrect product, you can request a full refund or an exchange within 30 days from the delivery date. Please note that you will be responsible for the shipping costs associated with the return.

Q4: What is the limited warranty period for BOOANT products?
A4: All BOOANT products come with a 1 - year limited warranty. After the initial 30 - day period, we may offer a product exchange service, subject to the conditions outlined in our return and exchange policy.
Summary of Return and Exchange Policy

BOOANT Products:

Within 30 days: You are eligible for a full refund or an exchange.
Beyond 30 days: Refunds are no longer available, but an exchange service may be provided within the limited warranty period.

Contact Us

If you have any questions, concerns, or require additional assistance, don't hesitate to get in touch with our customer support team:
Email: support@booant.com

Technical Support

BOOANT offers lifetime technical support. Our experienced technical team is here to help you resolve any technical issues you may encounter while using our products.

Technical team email: tech_support@booant.com

Thank you for choosing BOOANT products. We're excited to serve you and provide an exceptional experience!