Privacy Policy

Booant ("we," "us," or "our") operates the website booant.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our lithium battery products. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents.

1. Information We Collect

Information You Provide Directly

• Contact details: name, email address, phone number, shipping address
• Order information: products purchased, payment details (processed securely by our payment providers)
• Communications: messages sent via contact forms, email, or support requests
• Account information: if you create an account on our Site

Information Collected Automatically

• Device information: IP address, browser type, operating system
• Usage data: pages visited, time spent, referral source
• Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

• Process and fulfill your orders for lithium battery products
• Communicate with you about your order, including shipping updates and delivery confirmations
• Provide customer support, warranty service, and technical assistance
• Respond to your inquiries and requests submitted via our forms
• Send transactional emails (order confirmations, shipping notifications)
• Improve our Site, products, and customer experience
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraud or unauthorized transactions

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service Providers: We share information with trusted third parties who help us operate our business, including payment processors (Shopify Payments, PayPal), shipping carriers (FedEx, DHL, Evri, Australia Post), and our website hosting platform (Shopify).
• Legal Compliance: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: If Booant is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage & Security

Your data is stored on Shopify's secure servers. We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our Site
• Secure payment processing through PCI-compliant providers
• Restricted access to personal data within our organization

No method of electronic storage or transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or regulatory requirements. Order-related information is typically retained for the duration of your warranty period plus any applicable legal retention period.

6. Your Rights

For European Users (GDPR)

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

For California Residents (CCPA)

• Right to know what personal information is collected
• Right to know if personal data is sold or disclosed (we do not sell your data)
• Right to access your personal information
• Right to request deletion of your personal information

To exercise any of these rights, contact us at support@booant.com. We will respond within the timeframe required by applicable law.

7. Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember items in your cart
• Understand how you use our Site
• Improve Site functionality and performance

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site, including the checkout process.

8. Third-Party Services

Our Site may include links to third-party websites or services (such as carrier tracking pages, payment gateways, and 17TRACK). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Significant changes may be communicated via email.

11. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us:

📧 support@booant.com

We typically respond within 24 hours on business days.