Return & Refund Policy – Booant
Return & Refund Policy

Refund and Exchange Policy by BOOANT:

At BOOANT, our commitment to customer satisfaction takes precedence. Here's an outline of our refund and exchange policies:

  1. 30-Day Money Back Guarantee:

    • If you receive an incorrect BOOANT product, you can request a full refund or exchange within 30 days from the date of delivery.
    • Customers are responsible for the shipping costs under this circumstance.
    • Please note that the 30-day money back guarantee is applicable only to new BOOANT products.
  2. Beyond 30 Days:

    • Beyond the initial 30 days, BOOANT is not responsible for any refunds.
    • Within the limited warranty period, we may provide a product exchange service if the product meets our return or exchange terms.
    • Customers will be required to cover the shipping costs under this circumstance.
  3. Refurbished BOOANT Products:

    • For refurbished BOOANT products, a full refund can be requested within 15 days from the date of delivery.
    • Beyond 15 days but within 90 days, customers can request a product exchange service. BOOANT is not responsible for refunds during this period.
    • Refund and replacement options are not available beyond 90 days.
  4. Lifetime Tech Support:

    • BOOANT tech technicians are committed to providing lifetime tech support service for every BOOANT customer.
  5. Products from Other Channels:

    • Products purchased from channels other than the BOOANT official online store are subject to the specific policies of each platform.
    • BOOANT is not responsible for the refund and return policies of third-party platforms, resellers, or distributors.

These policies ensure clarity and fairness, aligning with our customer-centric approach. For detailed terms and conditions, please refer to the specific guidelines outlined below.